Personal data processing policies

Personal data processing policies

 

Overview of the main principles of personal data protection of DISKUS, spol. s r.o. Further information can be found in the General Terms and Conditions in Section VII concerning personal data protection.

  1. Who processes your data?

Commercial company DISKUS, spol. s r.o., with its registered office at Kunětická 2534/2, 120 00 Prague 2, Company ID: 411 95 183, VAT ID: CZ41195183, registered in the Commercial Register maintained by the Municipal Commercial Court in Prague, Section C, Insert 4503.

  1. What personal information do we process?

DISKUS, spol. s r.o. publishes on its websites information not only about the products and services it offers, but also contact details of our company, basic information about our company, job opportunities, etc. All this information is available without requiring any personal data from website visitors. The exception is:

  1. Access to business systems (www.diskus.cz, www.itreklama.cz, www.sportovnisluchatka.cz), which is accessible only to registered visitors. In this case, visitors are required to enter login credentials upon access, based on which their identity is verified and access is granted. These data are collected until the customer requests by email or in writing that their data be deleted from our database. Providing data is a necessary condition for registration and purchase of goods and takes place through contact with a sales representative (email, phone, personal meeting) or by completing the registration form at www.diskus.cz/registrovat, www.itreklama.cz/registrovat-se/ or www.sportovnisluchatka.cz. By this step, you also voluntarily consent to their processing.
  2. Use of inquiry forms and technical support forms at www.diskus.cz, www.itreklama.cz, www.sportovnisluchatka.cz, www.itgifts.eu, www.itreklama.sk, www.technaxx.cz, www.dataprofi.cz, www.shokz.cz, www.thehouseofmarley.cz and www.plantro.cz.

We process only personal data that you provide to us in connection with the use of our services (e.g. within an order, offer, warranty/post-warranty claim/technical support) and the execution of a business transaction.

This includes the following data: billing information (first name, last name, address, bank details), delivery address (first name, last name, address), contact person (first name, last name), telephone number, email address.

Furthermore, we use third-party cookies of the Google Analytics service on our websites to analyse website traffic. These cookies are controlled by third parties and DISKUS does not have access to read or write these data. We only view Google Analytics traffic analyses and do not further process the obtained information. More information can be found in the Cookies and Their Use section.

  1. Cookies and Their Use

Cookies are small data files that allow visited websites to remember actions and settings of individual users performed on them, so that these data do not have to be entered repeatedly. Cookies are stored on individual computers via a web browser. Cookies do not pose a danger, they are not used to obtain any sensitive personal data; however, they are important for privacy protection.

On our websites, we use functional cookies to ensure basic functions and analytical cookies to analyse traffic using Google Analytics. Third-party analytical cookies are used solely to analyse traffic of a specific website or service. These cookies are controlled by third parties and DISKUS does not have access to read or write these data.

To modify cookie settings, please use the following link – cookie settings adjustment.

  1. Why do we process your personal data?

The main reason we process your personal data is to execute business transactions and deliver goods. Furthermore, to provide targeted offers of products and services.

We also use your data for the purposes of:

  • improving the quality of our services and developing new ones,
  • conducting analyses and measurements to determine how our products and services are used,
  • increasing the security of your personal data,
  • sending commercial communications and newsletters, including offers of products and services (you can unsubscribe from receiving commercial communications by email at marketing@diskus.cz for the system www.diskus.cz or marketing@itreklama.cz for the system www.itreklama.cz).
  1. Who will have access to your data?

Your data are safe with us and are accessible only to authorised employees of DISKUS, spol. s r.o. and contractual partners ensuring the operation and support of the company’s information systems. We carefully select our contractual partners based on their ability to ensure such technical and organisational security of your data to prevent unauthorised or accidental access or other misuse.

Third parties that may have access to your personal data include:

  • SmartSelling a.s. – DISKUS, spol. s r.o. uses smartemailing.cz services for sending newsletters.
  • External administrators and providers of IT support systems.

Under certain precisely defined conditions, we are obliged to provide some of your personal data in accordance with applicable legal regulations, e.g. to the Police of the Czech Republic or other law enforcement authorities including specialised units (ÚOOZ, Customs Administration, etc.) and other public authorities.

For the purpose of fulfilling the contractual relationship for the delivery of goods and based on your consent, we may provide information about the delivery address, including email contact and phone number, to our contractual carriers.

  1. How are my personal data secured?

All personal data you provide to us are secured using standard procedures and technologies. However, it is not objectively possible to fully guarantee the security of your personal data. Therefore, it is not possible to fully ensure that a third party cannot gain access to the provided personal data, copy, publish, modify or destroy them by breaching our security measures.

In this context, however, we assure you that we regularly check that the system does not contain vulnerabilities and has not been exposed to attacks and that we use security measures to prevent, as far as possible, unauthorised access to your personal data, which, considering the current state of technology, provide sufficient security. Adopted security measures are regularly updated.

For better protection of your personal data in the business systems www.diskus.cz, www.itreklama.cz, www.sportovnisluchatka.cz, www.itgifts.eu and www.itreklama.sk, access to these data is protected by a password and the data are encrypted during transmission between your browser and our websites.

However, without your assistance and responsible behaviour, we are not able to fully ensure the security of your data. Therefore, please help us ensure the security of your data by keeping your unique passwords and other access credentials to our services confidential and by observing basic security principles.

  1. How long do we process your data?

We will process your data in relation to completed business transactions based on your consent and legal obligations for a period of 10 years.

Data obtained through registration and access to the business systems www.diskus.cz, www.itreklama.cz and www.sportovnisluchatka.cz are collected until the customer requests by email or in writing that their data be deleted from our database. Providing data is a necessary condition for registration and purchase of goods and takes place by contacting a sales representative (email, phone) or by completing registration forms at www.diskus.cz/registrovat, www.itreklama.cz/registrovat-se/ or www.sportovnisluchatka.cz.

Data obtained through the use of product inquiry forms at www.itreklama.cz, www.itgifts.eu, www.itreklama.sk are stored for the period necessary to process the business offer. Subsequently, they are deleted from the business systems.

Personal data within technical support contact forms and inquiry forms at technaxx.cz/technicka-podpora/, dataprofi.cz/technicka-podpora/, www.dataprofi.cz – non-binding inquiry, www.itgifts.eu/contact/, www.thehouseofmarley.cz/technicka-podpora/, http://www.shokz.cz/technicka-podpora/ and in product details at www.diskus.cz and www.sportovnisluchatka.cz are processed only within the DISKUS, spol. s r.o. email system and the communication is regularly deleted after the case is resolved.

  1. How and when can you withdraw your consent to the processing of personal data?

You may withdraw your voluntarily granted consent to the processing of personal data at registration at any time free of charge by sending an email to: gdpr@diskus.cz. Withdrawal of consent does not affect the possibility to continue processing your personal data based on consent given prior to its withdrawal. Withdrawal of consent also does not affect the processing of personal data that we process on another legal basis than consent (i.e. in particular if processing is necessary for the performance of a contract, compliance with a legal obligation or other reasons set out in applicable legal regulations).

  1. What rights do you have in connection with personal data protection?

In relation to your personal data, you have in particular the following rights:

      • the right to withdraw your consent at any time;
      • the right to correct or supplement personal data;
      • the right to request restriction of processing;
      • the right to object or file a complaint against processing in certain cases;
      • the right to request data portability;
      • the right to access personal data;
      • the right to be informed of a personal data breach in certain cases;
      • the right to erasure of personal data (the “right to be forgotten”) in certain cases;
      • other rights stipulated by the Personal Data Protection Act and by the General Data Protection Regulation No. 2016/679 upon its entry into force.
  1. What does it mean that you have the right to object?

If you no longer wish to receive occasional commercial communications or other information about news in our product and service portfolio, you have the right to object to further processing of your personal data for direct marketing purposes. If you do so, we will no longer process your data for this purpose and will no longer send you commercial communications and newsletters.

More detailed information about this right is contained in Article 21 of the General Data Protection Regulation No. 2016/679.

You can unsubscribe from receiving commercial communications by email at marketing@diskus.cz for the system www.diskus.cz or marketing@itreklama.cz for the system www.itreklama.cz.

  1. How can you contact us?

If you have any questions regarding personal data protection or wish to withdraw your consent to further processing of your personal data, please use the contact email address gdpr@diskus.cz or contact us in writing at our address: DISKUS, spol. s r.o., Sokolovská 154, 180 00 Prague 8, to the attention of the Data Protection Officer.

In this context, we would like to inform you that we may request that you appropriately verify your identity so that we can confirm it. This is a preventive security measure to prevent unauthorised persons from accessing your personal data. In order to improve service quality and keep records of compliance with our legal obligations, all communication with you is monitored.